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SECTION 1
1.1 CONTEXT
Although this document represents a comprehensive set of subcontracting funding rules across the AEB, ESF and 16 to 19 funding streams it should be viewed in context of the wider funding rules for each individual funding stream.
The purpose of this manual is to set out the way in which SCL Education, SCL hereafter, will identify, select and manage subcontractors. SCL has taken the decision to utilise subcontracting to enhance the quality of our learner offer, we will not subcontract delivery to meet short-term funding objectives.
We have identified the need to ensure that the appropriate breadth and depth of our provision meets the diverse needs of our learner offer, including opening up our offer to meet learners needs and requirements for the future. Our strategy for subcontracting is that our principal offering to learners is focused around being a Provider supporting local, regional and national needs.
While direct delivery will always be our preferred delivery model, we recognise that in order to satisfy the expanding needs of learners and employers, and where there is demand for qualifications, or offer which traditionally falls outside of our area of expertise, we will look to subcontract these to compatible third-party organisations. Our specific rationale to subcontract will meet one or more of the following aims:
We only use subcontractors for delivery of the provision if we have staff with, the knowledge, skills, and experience (for example, with appropriate qualifications or experience, as evidenced by their CVs) within our organisation to:
SCL’s Intent
SCL is committed to extending and diversifying the range and accessibility of courses it delivers to widen participation, deliver to niche markets, engage in new and emerging markets and meet the regional and local economic development agenda. It also enables engagement with learners who may not ordinarily consider attending formal learning environments. In order to achieve this, SCL has taken the strategic decision to subcontract part of its provision to partner organisations who can demonstrate high quality delivery and excellent success rates.
SCL will ensure that:
SCL will provide eligibility checks and support with enrolment of learners and take full responsibility for registration of learners with awarding bodies and the delivery of English and maths as required.
SCL will provide an English and maths specialist in all subcontracted provisions on a weekly basis allowing us to monitor the programme and the quality of the delivery on a weekly basis in addition to termly monitoring visits.
SCL provides support and training opportunities to improve the quality of teaching and learning for learner programmes delivered by our delivery partners.
Regular quality monitoring of the sub-contractor provision and subsequent action plans ensure that a high quality of teaching and learning is maintained by all subcontractor’s.
Funding is apportioned according to the proportion of provision and other services provided by the partner and SCL respectively.
Contract
A draft contract will be written following a successful due diligence process. The draft contract will be seen and agreed by both parties and agreed by SLT. If the contract value with any one party exceeds £100,000, the contract will need to be agreed by SLT and SCL Corporation will be notified at their next scheduled meeting. No learners will be enrolled until the contract has been signed by both parties.
The contract details the management costs, quality monitoring activities and costs and other supporting activities agreed between the parties. Payment terms, timing of payments and the process for invoicing is clearly included in the contract.
Subcontract flowchart with integrated SCM (Supply Chain Management)
Business partnering is the development of successful, long term, strategic relationships between customers and suppliers, based on achieving best practice and sustainable competitive advantage. The following process flowchart depicts how SCL should approach subcontracting.
Determine Capability
This will fall part of the initial discussion to securing a quality supply chain, a focused meeting will concentrate on capability and capacity to deliver contract requirements, as a prime and as the subcontractor.
As part of a thorough due diligence approach, both parties will need to exercise a capability assessment of each other to ensure clear clarity of contract, deliverables and ensure capacity and capability to deliver the apprenticeship. The assessment (capability) will be used to inform the depth and breadth of examination.
Agreements entered into by you and the main provider (SCL) are legal agreements and dispute resolution should be in accordance with the terms of the written agreement and ultimately would be enforceable through the courts.
ROLES & RESPONSIBILITIES
CONTACT | ROLE | RESPONSIBILITIES |
Kate Lou | Group Director of Quality | Contract management, Due Diligence,
Quality audit |
Josh Hill | Head of Employability | Contract management, Due Diligence,
|
James Field | Head of Finance | Financial Audit |
Joanne Collier | Safeguarding and Prevent Manager | Safeguarding & Prevent |
Kerry Johnson | Health and safety Manager | Health and safety |
Andrea Deckers | Head of MIS | Audit and compliance |
SECTION TWO
In accordance with our contract(s)/agreement(s) with the ESFA we must notify subcontracting.requirements@education.gov.uk about any circumstances which might lead to an actual or perceived conflict of interest. For example, where SCL and the proposed subcontractor have directors or beneficial owners in common.
We will:
SCL will not subcontract, without written ESFA permission, to any institution or organisation which is not permitted to recruit 16 to 18 year old students and/or 19 to 25 year old high needs students (HNS), for example an 11 to 16 school.
SCL will at all times follow the ESF rules for subcontracting of funded provision by the ESFA, specifically the “Subcontracting funding rules for ESFA funded post-16 funding (excluding apprenticeships) 2021 to 2022”, which can be found:
2.1 SELECTING A SUBCONTRACTOR
SCL must at all times ensure that we comply with current and relevant procurement regulations. SCL must ensure that we select subcontractor(s) fairly transparently and without discrimination and ensure that potential subcontractors have sufficient capacity, quality and business standing to deliver the provision that is being subcontracted.
SCL operates as a Main Provider and will use its supply chains to optimise the impact and effectiveness of service delivery to the end user. SCL will therefore ensure that:
SCL must carry out its own thorough due diligence checks when appointing delivery subcontractors and ensure that we continue to undertake and review these checks on an annual/ongoing basis with each of our delivery subcontractors. As a minimum, we must undertake the checks identified in the following paragraphs.
The key principles of selecting a new sub-contracting partner are whether they:
The first stage in the process of setting up a new arrangement between a subcontractor and SCL is Due Diligence. After an initial meeting, the sub-contractor will be asked to provide the documents stated in the due diligence letter.
A report is produced on the results of the due diligence process and sent to the subcontractor, either with actions to address or an invitation to attend a further meeting to discuss the contract proposal.
The due diligence process identifies the support required and associated costs and management fees for delivery subcontractor. The report will clarify how the management costs are reasonable and proportionate to the delivery of high-quality teaching and learning and how each cost contributes to the delivery of high-quality learning. The report also highlights the reason for subcontracting.
2.2 MANAGING RISK
SCL retains ultimate responsibility for all aspects of the provision that it is contracted to deliver, including any elements that it chooses to subcontract. The risks for us include the subcontractor:
In order to mitigate these risks a full risk-register will be maintained at all times, updated along the full journey and an escalation log for concerns will be implemented for use to drive continuous improvement.
2.4 AUDIT AND DATA
A key element of the audit trail is the process undertaken to subcontract with a subcontractor. The following evidence is required:
SCL and the Education and Skills Funding Agency have the right to audit all documentation in relation to the subcontracted provision. A satisfactory audit is essential to avoid loss of funding through claw back or termination of contracts. SCL’s audit principles include:
Controls to ensure no double funding include:
SECTION THREE
3.1 CONTRACTS
SCL must not make artificial distinctions or distortions when describing delivery arrangements in order to avoid the application of the subcontracting funding rules for ESFA funded post-16 funding (excluding apprenticeships) 2021 to 2022.
SCL must make sure that learners supported through subcontracting arrangements know about you and your subcontractors roles and responsibilities in providing the learning.
Terms that must be included in contracts with subcontractors.
Before any subcontractor starts delivery of the subcontracted provision, the subcontractor must have a legally binding written subcontract with SCL.
The subcontract must entitle SCL to exercise management controls over the subcontractor’s activity including access by auditors appointed by either SCL or the ESFA. The following paragraphs set out some provisions which must be included in each subcontract.
3.2 MANAGEMENT FEES
As part of SCL funding agreement with the Education and Skills Funding Agency, SCL are required to publish details of subcontracting arrangements by completing the ‘Declaration of Subcontractors’ return, including details of the management fees charged to subcontracting partners.
Management fees will be set according to the level of risk associated with the subcontractor. This is shown in the table below, and the fees need to be broken down further as per the Main Contract (the table and then a percentage fee against each line).
All partners will have a standard ‘Invoice Profile’ prepared, detailing the payment amounts, payment dates, invoicing requirements and how to deal with disputed invoices.
PERFORMANCE INDICATOR | RISK RATING SCORE | |||
Low | Medium | High | Not Measurable | |
1 | 2 | 3 | 3 | |
Delivery Experience of the Subcontractor – Delivering the same or similar qualifications to Contract | More than 5 Full Years | 2 to 5 Full Years | Less than 2 Full Years | Not Measurable |
Most Recent Ofsted or SAR Grading (SAR Grading Subject to Validation) | Grade 1 or 2 | Grade 3 | Grade 4 | No Ofsted Grading or SAR Process |
Previous Years Success Rates – All Qualifications (Against National Benchmark) | 3% or More Above National Benchmark | Within + or = 2% of National Benchmark | More than 2% Below National Benchmark | No Previous Success Rates |
Type of Provision and Experience of Contract Qualifications | Delivers or has Experience of the Same/Similar Qualifications or Learner Type/Funding Stream | Previous/Current Experience of Managing Same/Similar Qualifications or Learner Type/Funding Stream | No Previous/Current Experience with Qualifications or Learner Type, Funding Stream at Risk, Delivery is Out of LEP Areas and/or Difficult Client Group | Not Measurable |
Audit and QA Measures (Learner Eligibility, Observations etc) | Compliant and No Actions or Recommendations | Mainly Compliant, Recommendations for Improvement and Changes Implemented | Non-Compliant, Recommendations for Improvement and/or Changes not Quickly Implemented | New Provision – No Previous Audit |
Paperwork and Communications (Based on, but not Limited to, the Grouped Examples Listed) | Fully Completed and Accurate Paperwork, Timely Changes and Achievements, Minimal Monitoring Required, Few Queries and Responsive Communication | Generally Accurate Paperwork, Changes and Achievements Received, Monitoring Required, Some Queries and Average Communication | Inaccurate Paperwork, Changes and Achievements Not Received, Constant Monitoring Required, Many Queries and Poor Communication | New Provision – No Paperwork Received |
Risk against scoring
Overall score | Risk rating | Fee – % |
6-9 | Low | 10 |
10-14 | Medium | 15 |
15-18 | High | 20 |
3.3 HEALTH AND SAFETY, SAFEGUARDING AND EQUALITY AND DIVERSITY
SCL requires that:
To ensure the subcontractor complies with this, SCL will implement the following:
3.4 COMMUNICATION STRATEGY
The main principles of communicating with sub-contractors are:
The table below illustrates the main contact points for sub-contractors:
Purpose | Contact |
Main contact for day-to-day enquiries | MIS Administration – mis.admin@wearescl.co.uk
Head of MIS (Andrea Deckers) – andrea.deckers@wearescl.co.uk |
Queries regarding audit | MIS Administration – mis.admin@wearescl.co.uk
Head of MIS (Andrea Deckers) – andrea.deckers@wearescl.co.uk |
Requests for PLR / Initial Assessment | MIS Administration – mis.admin@wearescl.co.uk |
Contract issues | Group Director of Quality, Kate Lou, for Study Programme or Head of Employability, Josh Hill, for SCL Professional & Traineeships |
Due-diligence, initial set up and contract queries | Group Director of Quality for Study Programme (Kate Lou) kate.lou@wearescl.co.uk or Head of Employability for SCL Professional & Traineeships (Josh Hill) josh.hill@wearescl.co.uk |
Queries with regards to finance / invoicing | Head of Finance (James Field)
0345 644 5747 |
Curriculum advice, guidance, quality assurance | Study Programme –
Ibrahim Jogee 07776691951 SCL Professional & Traineeships – 07425649550 |
Monitoring of Safeguarding log and interventions/actions | Safeguarding and Prevent Manager (Joanne Collier) joanne.collier@wearescl.co.uk
07425347364 |
Complaints | Group Director of Quality (Kate Lou)
07765254109 |
SECTION FOUR
4.1 QUALITY ASSURANCE PROCESSES
Audit
SCL carries out a full funding audit on all learner documentation received. Audit errors will be highlighted to the Subcontractor and SCL may not process paperwork that has audit errors associated with it until these are resolved.
The final decision on processing of data sits with the Head of MIS and will be based on risk. Paperwork that includes audit errors placing funds at risk will be automatically held for resolution.
The depth and frequency of audit visits will be based upon the risk level of the subcontractor but at least annually and will include:
The main areas that form part of the audit will be shared with the Subcontractor at the beginning of the contract and all audits will be followed up with a report within 2 weeks.
Internal Quality Assurance of Qualifications
SCL expects that the Subcontractor to be approved with any relevant Awarding Organisation and make arrangements for the Registration, Internal Quality Assurance, External Quality Assurance and Certification of the learners being subcontracted, this will be validated and audited to ensure a fit for purpose provision against all relevant rules.
SCL are able to provide these services at an additional agreed cost to the published management fees.
Where SCL carries out the Internal Quality Assurance of Qualifications for the Subcontractor SCL will apply a rationale consistent with SCL’s Quality Assurance Processes. A copy of this will be provided to Subcontractors when contracts are agreed.
Observation of Delivery
SCL will carry out observation of programme delivery with Subcontractors using the rationale set out in SCL’s policy for Observation of Teaching, Learning and Assessment.
Observations may be pre-arranged or unannounced. The Subcontractor is required to provide SCL with a schedule of contact / teaching on a monthly basis to allow SCL to make provision for Observations. SCL’s OTLA Policy will be provided to Sub-Contractors when contracts are agreed.
SCL’s Quality Leads, Quality Specialists or Curriculum Specialist will carry out Observations.
Staff
Staff CVs will be provided to SCL at the commencement of the contract.
Teaching staff should be qualified teachers or working towards a teaching qualification in accordance with sector requirements. Similarly, staff involved in assessing learners should have the recognised Assessor Award or equivalent (as per the assessment strategy of the qualification being assessed) or be working towards that Award and achieve it within 18 months of the start of the contract.
Staff having internal Quality Assurance or lead assessing duties should have a CAVA Level 4 or equivalent or be working towards that award and achieve it within 18 months of the start of the contract.
Copies of teaching staff CPD will be provided to SCL quarterly as per SCL’s self-assessment schedule.
Copies of DBS checks for all staff should be made available to SCL for inclusion on the Single Record.
Quality Standards
Learner and Employer Voice
The learner and employer (if applicable) voice will be captured using the mechanisms outlined in SCL’s Feedback Policy that will be provided to the Subcontractor upon agreement of the contract.
These mechanisms include on-line surveys, on-programme and end of programme evaluations, focus groups and learner forums.
The Subcontractor will provide copies of any learner and employer feedback they gather to the Director of Quality for Study Programme or Head of Employability for SCL Professional & Traineeships.
4.2 KEY STAFF
Staff Member | Responsibility | Contact |
Kate Lou | Contract performance management | Kate.lou@wearescl.co.uk
07765254109 |
Josh Hill | Contract performance management | josh.hill@wearescl.co.uk
07500370875 |
Ibrahim Jogee | SCL Education (Study Programme) Quality Manager – IQA and Curriculum | ibrahim.jogee@wearescl.co.uk
07776691951 |
Holly Street | SCL Professional Quality Manager – IQA and Curriculum | holly.street@wearescl.co.uk
07425649550 |
Becky Vallely | Quality Improvement, observations, quality monitoring | becky.vallely@wearescl.co.uk
07384812925 |
Adam Peters | Curriculum design and innovation, observations, quality monitoring | adam.peters@wearescl.co.uk
07741909035 |
Lucy Hagger | MIS Administration | lucy.hagger@wearescl.co.uk |
4.3 MONITORING AND REVIEW PROCESS
The monitoring and review cycle will ensure a process of continuous improvement, allowing SCL and the Subcontractor to have an open and honest approach to managing the quality of provision throughout the life of the contract.
SCL are responsible for the actions of the subcontractors connected to, or arising out of, the delivery of the services, which SCL subcontract. If the subcontractor fails to deliver, SCL will be responsible for making alternative arrangements for the delivery of education and training, protecting the audit trail, and/or repaying ESFA or ESF funding.
SCL must manage and monitor all each subcontractor to ensure that high-quality delivery is taking place that meets the requirements of the contract SCL have entered into with ESFA for the provision of ESFA funded delivery (which includes compliance with ESFA funding rules). SCL must ensure safeguarding is rigorously policed, and is inclusive of Prevent
It is not acceptable for any staff with a direct or indirect financial interest in the subcontractor to undertake any management control activities This includes signing time sheets or invoices, as well as organising and/or carrying out monitoring activity or visits to check the subcontractor delivery.
SCL must carry out a regular and substantial programme of quality assurance checks on the education and training provided by subcontractors including spot checks and face to face interviews with staff and learners. The programme must:
The findings of SCL’s assurance checks must be consistent with SCL’s expectations and the subcontractor’s records.
The prevent duty applies to subcontracted provision. It requires providers to have due regard to the need to prevent people from being drawn into terrorism. All further education providers must comply with relevant legislation and any statutory responsibilities associated with the delivery of education and safeguarding of students, and this includes students receiving provision under a subcontracting arrangement.
SECTION 5
Termination of Sub-Contracted Provision & MANAGEMENT OF DISPUTES
Disputes
Provision for resolving disputes is contained within the overall Main Contract. This sets out how disputes will be resolved and the escalation procedures.
Termination:
Provision for termination of a contract is contained in the Main Contract.
The process for resolving disputes / terminating contracts is shown below:
SECTION 6
Subcontracting reporting and external audit requirements
SCL must record subcontracted provision in-line with the published guidance for the school census and the individualised learner record (ILR) data returns.
If SCL returns ILR data, in accordance with SCL’s ESFA contract (s) SCL must submit a fully completed subcontractor declaration by the dates given by the ESFA. This will be at least twice during the funding year. If there is no subcontracting SCL must still provide a nil return to confirm this.
SCL must also update SCL’s subcontractor declaration if the subcontracting arrangements change during the year. This is done via MyESF account.
In accordance with SCL’s ESFA contract(s), SCL must obtain an annual report from an external auditor if the aggregate total of all subcontractors delivering ESFA funded provision on SCL’s behalf exceeds or is anticipated to exceed £100,000 in any single funding year. Whilst otherwise excluded from this, for the purposes of calculation of aggregate total of subcontractor delivery SCL must include delivery of apprenticeships.
SCL must supply the ESFA with both a report and certificate signed by an external auditor that provides assurance on the arrangements to manage and control your delivery subcontractors. SCL must send a copy of the external auditor’s final report including the action plan of agreed recommendations and certificate via ESFA Document Exchange or by email to subcontracting.requirements@education.gov.uk. The ESFA will review this as part of their overall assurance arrangements.
SECTION 7
ESFA Annex ’s for Subcontracting funding rules for ESFA funded post-16 funding (excluding apprenticeships) 2021 to 2022
SCL must refer to the applicable annex for the subcontracted provision.
SECTION 8
Monitoring of subcontractors and subcontracted provision.
In addition to the measures detailed above and to the ESFA’s Subcontracting funding rules for ESFA funded post-16 funding (excluding apprenticeships) 2021 to 2022 and SCL’s contract, SCL must monitor their subcontractors to ensure that learners have full access to free funded education and training, including (but not limited to) information about and access to,16 to 19 bursary and other student support funding, information, advice, and guidance (IAG) and access to learning support if required.
Controls over students, tutors, and provision.
SCL must be able to demonstrate that SCL exercises all the following key controls:
Subcontractors with contracts with multiple institutions:
Distance subcontracted delivery:
SECTION 1
1.1 CONTEXT
Although this document represents a comprehensive set of subcontracting funding rules across the AEB, ESF and 16 to 19 funding streams it should be viewed in context of the wider funding rules for each individual funding stream.
The purpose of this manual is to set out the way in which SCL Education, SCL hereafter, will identify, select and manage subcontractors. SCL has taken the decision to utilise subcontracting to enhance the quality of our learner offer, we will not subcontract delivery to meet short-term funding objectives.
We have identified the need to ensure that the appropriate breadth and depth of our provision meets the diverse needs of our learner offer, including opening up our offer to meet learners needs and requirements for the future. Our strategy for subcontracting is that our principal offering to learners is focused around being a Provider supporting local, regional and national needs.
While direct delivery will always be our preferred delivery model, we recognise that in order to satisfy the expanding needs of learners and employers, and where there is demand for qualifications, or offer which traditionally falls outside of our area of expertise, we will look to subcontract these to compatible third-party organisations. Our specific rationale to subcontract will meet one or more of the following aims:
We only use subcontractors for delivery of the provision if we have staff with, the knowledge, skills, and experience (for example, with appropriate qualifications or experience, as evidenced by their CVs) within our organisation to:
SCL’s Intent
SCL is committed to extending and diversifying the range and accessibility of courses it delivers to widen participation, deliver to niche markets, engage in new and emerging markets and meet the regional and local economic development agenda. It also enables engagement with learners who may not ordinarily consider attending formal learning environments. In order to achieve this, SCL has taken the strategic decision to subcontract part of its provision to partner organisations who can demonstrate high quality delivery and excellent success rates.
SCL will ensure that:
SCL will provide eligibility checks and support with enrolment of learners and take full responsibility for registration of learners with awarding bodies and the delivery of English and maths as required.
SCL will provide an English and maths specialist in all subcontracted provisions on a weekly basis allowing us to monitor the programme and the quality of the delivery on a weekly basis in addition to termly monitoring visits.
SCL provides support and training opportunities to improve the quality of teaching and learning for learner programmes delivered by our delivery partners.
Regular quality monitoring of the sub-contractor provision and subsequent action plans ensure that a high quality of teaching and learning is maintained by all subcontractor’s.
Funding is apportioned according to the proportion of provision and other services provided by the partner and SCL respectively.
Contract
A draft contract will be written following a successful due diligence process. The draft contract will be seen and agreed by both parties and agreed by SLT. If the contract value with any one party exceeds £100,000, the contract will need to be agreed by SLT and SCL Corporation will be notified at their next scheduled meeting. No learners will be enrolled until the contract has been signed by both parties.
The contract details the management costs, quality monitoring activities and costs and other supporting activities agreed between the parties. Payment terms, timing of payments and the process for invoicing is clearly included in the contract.
Subcontract flowchart with integrated SCM (Supply Chain Management)
Business partnering is the development of successful, long term, strategic relationships between customers and suppliers, based on achieving best practice and sustainable competitive advantage. The following process flowchart depicts how SCL should approach subcontracting.
Determine Capability
This will fall part of the initial discussion to securing a quality supply chain, a focused meeting will concentrate on capability and capacity to deliver contract requirements, as a prime and as the subcontractor.
As part of a thorough due diligence approach, both parties will need to exercise a capability assessment of each other to ensure clear clarity of contract, deliverables and ensure capacity and capability to deliver the apprenticeship. The assessment (capability) will be used to inform the depth and breadth of examination.
Agreements entered into by you and the main provider (SCL) are legal agreements and dispute resolution should be in accordance with the terms of the written agreement and ultimately would be enforceable through the courts.
ROLES & RESPONSIBILITIES
CONTACT | ROLE | RESPONSIBILITIES |
Kate Lou | Group Director of Quality | Contract management, Due Diligence,
Quality audit |
Josh Hill | Head of Employability | Contract management, Due Diligence,
|
James Field | Head of Finance | Financial Audit |
Joanne Collier | Safeguarding and Prevent Manager | Safeguarding & Prevent |
Kerry Johnson | Health and safety Manager | Health and safety |
Andrea Deckers | Head of MIS | Audit and compliance |
SECTION TWO
In accordance with our contract(s)/agreement(s) with the ESFA we must notify subcontracting.requirements@education.gov.uk about any circumstances which might lead to an actual or perceived conflict of interest. For example, where SCL and the proposed subcontractor have directors or beneficial owners in common.
We will:
SCL will not subcontract, without written ESFA permission, to any institution or organisation which is not permitted to recruit 16 to 18 year old students and/or 19 to 25 year old high needs students (HNS), for example an 11 to 16 school.
SCL will at all times follow the ESF rules for subcontracting of funded provision by the ESFA, specifically the “Subcontracting funding rules for ESFA funded post-16 funding (excluding apprenticeships) 2021 to 2022”, which can be found:
2.1 SELECTING A SUBCONTRACTOR
SCL must at all times ensure that we comply with current and relevant procurement regulations. SCL must ensure that we select subcontractor(s) fairly transparently and without discrimination and ensure that potential subcontractors have sufficient capacity, quality and business standing to deliver the provision that is being subcontracted.
SCL operates as a Main Provider and will use its supply chains to optimise the impact and effectiveness of service delivery to the end user. SCL will therefore ensure that:
SCL must carry out its own thorough due diligence checks when appointing delivery subcontractors and ensure that we continue to undertake and review these checks on an annual/ongoing basis with each of our delivery subcontractors. As a minimum, we must undertake the checks identified in the following paragraphs.
The key principles of selecting a new sub-contracting partner are whether they:
The first stage in the process of setting up a new arrangement between a subcontractor and SCL is Due Diligence. After an initial meeting, the sub-contractor will be asked to provide the documents stated in the due diligence letter.
A report is produced on the results of the due diligence process and sent to the subcontractor, either with actions to address or an invitation to attend a further meeting to discuss the contract proposal.
The due diligence process identifies the support required and associated costs and management fees for delivery subcontractor. The report will clarify how the management costs are reasonable and proportionate to the delivery of high-quality teaching and learning and how each cost contributes to the delivery of high-quality learning. The report also highlights the reason for subcontracting.
2.2 MANAGING RISK
SCL retains ultimate responsibility for all aspects of the provision that it is contracted to deliver, including any elements that it chooses to subcontract. The risks for us include the subcontractor:
In order to mitigate these risks a full risk-register will be maintained at all times, updated along the full journey and an escalation log for concerns will be implemented for use to drive continuous improvement.
2.4 AUDIT AND DATA
A key element of the audit trail is the process undertaken to subcontract with a subcontractor. The following evidence is required:
SCL and the Education and Skills Funding Agency have the right to audit all documentation in relation to the subcontracted provision. A satisfactory audit is essential to avoid loss of funding through claw back or termination of contracts. SCL’s audit principles include:
Controls to ensure no double funding include:
SECTION THREE
3.1 CONTRACTS
SCL must not make artificial distinctions or distortions when describing delivery arrangements in order to avoid the application of the subcontracting funding rules for ESFA funded post-16 funding (excluding apprenticeships) 2021 to 2022.
SCL must make sure that learners supported through subcontracting arrangements know about you and your subcontractors roles and responsibilities in providing the learning.
Terms that must be included in contracts with subcontractors.
Before any subcontractor starts delivery of the subcontracted provision, the subcontractor must have a legally binding written subcontract with SCL.
The subcontract must entitle SCL to exercise management controls over the subcontractor’s activity including access by auditors appointed by either SCL or the ESFA. The following paragraphs set out some provisions which must be included in each subcontract.
3.2 MANAGEMENT FEES
As part of SCL funding agreement with the Education and Skills Funding Agency, SCL are required to publish details of subcontracting arrangements by completing the ‘Declaration of Subcontractors’ return, including details of the management fees charged to subcontracting partners.
Management fees will be set according to the level of risk associated with the subcontractor. This is shown in the table below, and the fees need to be broken down further as per the Main Contract (the table and then a percentage fee against each line).
All partners will have a standard ‘Invoice Profile’ prepared, detailing the payment amounts, payment dates, invoicing requirements and how to deal with disputed invoices.
PERFORMANCE INDICATOR | RISK RATING SCORE | |||
Low | Medium | High | Not Measurable | |
1 | 2 | 3 | 3 | |
Delivery Experience of the Subcontractor – Delivering the same or similar qualifications to Contract | More than 5 Full Years | 2 to 5 Full Years | Less than 2 Full Years | Not Measurable |
Most Recent Ofsted or SAR Grading (SAR Grading Subject to Validation) | Grade 1 or 2 | Grade 3 | Grade 4 | No Ofsted Grading or SAR Process |
Previous Years Success Rates – All Qualifications (Against National Benchmark) | 3% or More Above National Benchmark | Within + or = 2% of National Benchmark | More than 2% Below National Benchmark | No Previous Success Rates |
Type of Provision and Experience of Contract Qualifications | Delivers or has Experience of the Same/Similar Qualifications or Learner Type/Funding Stream | Previous/Current Experience of Managing Same/Similar Qualifications or Learner Type/Funding Stream | No Previous/Current Experience with Qualifications or Learner Type, Funding Stream at Risk, Delivery is Out of LEP Areas and/or Difficult Client Group | Not Measurable |
Audit and QA Measures (Learner Eligibility, Observations etc) | Compliant and No Actions or Recommendations | Mainly Compliant, Recommendations for Improvement and Changes Implemented | Non-Compliant, Recommendations for Improvement and/or Changes not Quickly Implemented | New Provision – No Previous Audit |
Paperwork and Communications (Based on, but not Limited to, the Grouped Examples Listed) | Fully Completed and Accurate Paperwork, Timely Changes and Achievements, Minimal Monitoring Required, Few Queries and Responsive Communication | Generally Accurate Paperwork, Changes and Achievements Received, Monitoring Required, Some Queries and Average Communication | Inaccurate Paperwork, Changes and Achievements Not Received, Constant Monitoring Required, Many Queries and Poor Communication | New Provision – No Paperwork Received |
Risk against scoring
Overall score | Risk rating | Fee – % |
6-9 | Low | 10 |
10-14 | Medium | 15 |
15-18 | High | 20 |
3.3 HEALTH AND SAFETY, SAFEGUARDING AND EQUALITY AND DIVERSITY
SCL requires that:
To ensure the subcontractor complies with this, SCL will implement the following:
3.4 COMMUNICATION STRATEGY
The main principles of communicating with sub-contractors are:
The table below illustrates the main contact points for sub-contractors:
Purpose | Contact |
Main contact for day-to-day enquiries | MIS Administration – mis.admin@wearescl.co.uk
Head of MIS (Andrea Deckers) – andrea.deckers@wearescl.co.uk |
Queries regarding audit | MIS Administration – mis.admin@wearescl.co.uk
Head of MIS (Andrea Deckers) – andrea.deckers@wearescl.co.uk |
Requests for PLR / Initial Assessment | MIS Administration – mis.admin@wearescl.co.uk |
Contract issues | Group Director of Quality, Kate Lou, for Study Programme or Head of Employability, Josh Hill, for SCL Professional & Traineeships |
Due-diligence, initial set up and contract queries | Group Director of Quality for Study Programme (Kate Lou) kate.lou@wearescl.co.uk or Head of Employability for SCL Professional & Traineeships (Josh Hill) josh.hill@wearescl.co.uk |
Queries with regards to finance / invoicing | Head of Finance (James Field)
0345 644 5747 |
Curriculum advice, guidance, quality assurance | Study Programme –
Ibrahim Jogee 07776691951 SCL Professional & Traineeships – 07425649550 |
Monitoring of Safeguarding log and interventions/actions | Safeguarding and Prevent Manager (Joanne Collier) joanne.collier@wearescl.co.uk
07425347364 |
Complaints | Group Director of Quality (Kate Lou)
07765254109 |
SECTION FOUR
4.1 QUALITY ASSURANCE PROCESSES
Audit
SCL carries out a full funding audit on all learner documentation received. Audit errors will be highlighted to the Subcontractor and SCL may not process paperwork that has audit errors associated with it until these are resolved.
The final decision on processing of data sits with the Head of MIS and will be based on risk. Paperwork that includes audit errors placing funds at risk will be automatically held for resolution.
The depth and frequency of audit visits will be based upon the risk level of the subcontractor but at least annually and will include:
The main areas that form part of the audit will be shared with the Subcontractor at the beginning of the contract and all audits will be followed up with a report within 2 weeks.
Internal Quality Assurance of Qualifications
SCL expects that the Subcontractor to be approved with any relevant Awarding Organisation and make arrangements for the Registration, Internal Quality Assurance, External Quality Assurance and Certification of the learners being subcontracted, this will be validated and audited to ensure a fit for purpose provision against all relevant rules.
SCL are able to provide these services at an additional agreed cost to the published management fees.
Where SCL carries out the Internal Quality Assurance of Qualifications for the Subcontractor SCL will apply a rationale consistent with SCL’s Quality Assurance Processes. A copy of this will be provided to Subcontractors when contracts are agreed.
Observation of Delivery
SCL will carry out observation of programme delivery with Subcontractors using the rationale set out in SCL’s policy for Observation of Teaching, Learning and Assessment.
Observations may be pre-arranged or unannounced. The Subcontractor is required to provide SCL with a schedule of contact / teaching on a monthly basis to allow SCL to make provision for Observations. SCL’s OTLA Policy will be provided to Sub-Contractors when contracts are agreed.
SCL’s Quality Leads, Quality Specialists or Curriculum Specialist will carry out Observations.
Staff
Staff CVs will be provided to SCL at the commencement of the contract.
Teaching staff should be qualified teachers or working towards a teaching qualification in accordance with sector requirements. Similarly, staff involved in assessing learners should have the recognised Assessor Award or equivalent (as per the assessment strategy of the qualification being assessed) or be working towards that Award and achieve it within 18 months of the start of the contract.
Staff having internal Quality Assurance or lead assessing duties should have a CAVA Level 4 or equivalent or be working towards that award and achieve it within 18 months of the start of the contract.
Copies of teaching staff CPD will be provided to SCL quarterly as per SCL’s self-assessment schedule.
Copies of DBS checks for all staff should be made available to SCL for inclusion on the Single Record.
Quality Standards
Learner and Employer Voice
The learner and employer (if applicable) voice will be captured using the mechanisms outlined in SCL’s Feedback Policy that will be provided to the Subcontractor upon agreement of the contract.
These mechanisms include on-line surveys, on-programme and end of programme evaluations, focus groups and learner forums.
The Subcontractor will provide copies of any learner and employer feedback they gather to the Director of Quality for Study Programme or Head of Employability for SCL Professional & Traineeships.
4.2 KEY STAFF
Staff Member | Responsibility | Contact |
Kate Lou | Contract performance management | Kate.lou@wearescl.co.uk
07765254109 |
Josh Hill | Contract performance management | josh.hill@wearescl.co.uk
07500370875 |
Ibrahim Jogee | SCL Education (Study Programme) Quality Manager – IQA and Curriculum | ibrahim.jogee@wearescl.co.uk
07776691951 |
Holly Street | SCL Professional Quality Manager – IQA and Curriculum | holly.street@wearescl.co.uk
07425649550 |
Becky Vallely | Quality Improvement, observations, quality monitoring | becky.vallely@wearescl.co.uk
07384812925 |
Adam Peters | Curriculum design and innovation, observations, quality monitoring | adam.peters@wearescl.co.uk
07741909035 |
Lucy Hagger | MIS Administration | lucy.hagger@wearescl.co.uk |
4.3 MONITORING AND REVIEW PROCESS
The monitoring and review cycle will ensure a process of continuous improvement, allowing SCL and the Subcontractor to have an open and honest approach to managing the quality of provision throughout the life of the contract.
SCL are responsible for the actions of the subcontractors connected to, or arising out of, the delivery of the services, which SCL subcontract. If the subcontractor fails to deliver, SCL will be responsible for making alternative arrangements for the delivery of education and training, protecting the audit trail, and/or repaying ESFA or ESF funding.
SCL must manage and monitor all each subcontractor to ensure that high-quality delivery is taking place that meets the requirements of the contract SCL have entered into with ESFA for the provision of ESFA funded delivery (which includes compliance with ESFA funding rules). SCL must ensure safeguarding is rigorously policed, and is inclusive of Prevent
It is not acceptable for any staff with a direct or indirect financial interest in the subcontractor to undertake any management control activities This includes signing time sheets or invoices, as well as organising and/or carrying out monitoring activity or visits to check the subcontractor delivery.
SCL must carry out a regular and substantial programme of quality assurance checks on the education and training provided by subcontractors including spot checks and face to face interviews with staff and learners. The programme must:
The findings of SCL’s assurance checks must be consistent with SCL’s expectations and the subcontractor’s records.
The prevent duty applies to subcontracted provision. It requires providers to have due regard to the need to prevent people from being drawn into terrorism. All further education providers must comply with relevant legislation and any statutory responsibilities associated with the delivery of education and safeguarding of students, and this includes students receiving provision under a subcontracting arrangement.
SECTION 5
Termination of Sub-Contracted Provision & MANAGEMENT OF DISPUTES
Disputes
Provision for resolving disputes is contained within the overall Main Contract. This sets out how disputes will be resolved and the escalation procedures.
Termination:
Provision for termination of a contract is contained in the Main Contract.
The process for resolving disputes / terminating contracts is shown below:
SECTION 6
Subcontracting reporting and external audit requirements
SCL must record subcontracted provision in-line with the published guidance for the school census and the individualised learner record (ILR) data returns.
If SCL returns ILR data, in accordance with SCL’s ESFA contract (s) SCL must submit a fully completed subcontractor declaration by the dates given by the ESFA. This will be at least twice during the funding year. If there is no subcontracting SCL must still provide a nil return to confirm this.
SCL must also update SCL’s subcontractor declaration if the subcontracting arrangements change during the year. This is done via MyESF account.
In accordance with SCL’s ESFA contract(s), SCL must obtain an annual report from an external auditor if the aggregate total of all subcontractors delivering ESFA funded provision on SCL’s behalf exceeds or is anticipated to exceed £100,000 in any single funding year. Whilst otherwise excluded from this, for the purposes of calculation of aggregate total of subcontractor delivery SCL must include delivery of apprenticeships.
SCL must supply the ESFA with both a report and certificate signed by an external auditor that provides assurance on the arrangements to manage and control your delivery subcontractors. SCL must send a copy of the external auditor’s final report including the action plan of agreed recommendations and certificate via ESFA Document Exchange or by email to subcontracting.requirements@education.gov.uk. The ESFA will review this as part of their overall assurance arrangements.
SECTION 7
ESFA Annex ’s for Subcontracting funding rules for ESFA funded post-16 funding (excluding apprenticeships) 2021 to 2022
SCL must refer to the applicable annex for the subcontracted provision.
SECTION 8
Monitoring of subcontractors and subcontracted provision.
In addition to the measures detailed above and to the ESFA’s Subcontracting funding rules for ESFA funded post-16 funding (excluding apprenticeships) 2021 to 2022 and SCL’s contract, SCL must monitor their subcontractors to ensure that learners have full access to free funded education and training, including (but not limited to) information about and access to,16 to 19 bursary and other student support funding, information, advice, and guidance (IAG) and access to learning support if required.
Controls over students, tutors, and provision.
SCL must be able to demonstrate that SCL exercises all the following key controls:
Subcontractors with contracts with multiple institutions:
Distance subcontracted delivery: